Changing holiday let management company without losing a season.
Notice periods, existing bookings, listing ownership and review history. What actually happens when you move, explained plainly.
- We handle the handover
- Existing bookings honoured
- Reviews and ranking protected
- No setup fee
Free · No obligation
Thinking about moving? Start here
Tell us about the property and we'll come back with an honest projection.
Owners rarely leave a management company over one thing. It is usually a slow accumulation: slipping response times, changeovers that need chasing, pricing left on autopilot, statements that do not quite explain themselves. If you are at that point, the mechanics of switching are more straightforward than most owners expect.
Check your notice period first
Most UK holiday let management agreements run on a rolling term with somewhere between one and three months' notice, sometimes tied to the end of a season. Read the termination clause before you have any other conversation, and check specifically what happens to bookings already on the calendar.
Some agreements claim commission on bookings taken during the term even if the stay falls after you leave. That is normal and usually enforceable, so it is worth timing your move rather than rushing it.
Who owns the listing and the reviews
This is the part that costs owners money. If your Airbnb or Booking.com listing sits on the management company's account, the review history and search ranking sit with them, not with you. Starting again from zero reviews in a competitive Suffolk market can cost a meaningful slice of your first season back.
Where the listing is on your own account, we take over management of it and keep the history intact. Where it is not, we rebuild properly and lean on our own direct booking channel and existing guest base to carry the first few months while the new listing gains traction.
What we do during a handover
We take the existing calendar, honour every confirmed booking at the rate the guest paid, contact those guests so nobody arrives confused, collect keys, access codes and utility details, re-shoot the property if the current photography is holding it back, and re-price the remaining calendar.
Most handovers are done inside two to three weeks. We will not start marketing until your notice period is clear.
When switching is not the answer
Sometimes the problem is the property rather than the manager. A house with a weak layout for its guest type, tired photography or a nightly rate set above what the location supports will underperform whoever runs it.
We will tell you which of those we think you have. If your current company is doing a reasonable job and the gap is in the asset, moving will not fix it and we would rather say so.
Why owners choose us
- Airbnb Superhost rated 4.97 stars
- No setup fees, no lock-in contract
- Local Suffolk team, real humans on the phone
- One clear monthly statement
What transfers when you switch
| Item | Usually transfers | Watch out for |
|---|---|---|
| Confirmed bookings | Yes, honoured at booked rate | Commission still owed to the outgoing company |
| Listing and reviews | Only if the account is yours | Manager-owned accounts mean starting fresh |
| Professional photography | Sometimes | Licence may sit with the outgoing company |
| Guest data | Rarely | Ask what they will hand over |
| Keys and access codes | Yes | Change codes on handover regardless |
| Linen and inventory | Depends on ownership | Check whether linen is hired |
Questions owners ask us
How much notice do I need to give my current management company?
Typically one to three months, and some agreements tie termination to the end of a season. Check your termination clause before doing anything else.
What happens to bookings already taken?
They stand. We honour every confirmed booking at the rate the guest paid and take over guest communication so nobody is left in the dark.
Will I lose my reviews?
Only if the listing sits on your current manager's account. If it is on yours, the history and ranking come with you.
Do you charge to take over a property?
No. There is no setup fee, no onboarding fee and no charge for new photography or listing work.
How long does the handover take?
Usually two to three weeks from the end of your notice period, and we prepare everything in advance so the calendar keeps selling.
Thinking about moving your property?
A straight second opinion on your current performance, and an honest view on whether switching would help.